1. Service Overview
MediaCrawler provides media monitoring, event detection, reporting, and workflow support for authorized customer operations.
Service availability, features, and limits may vary by plan, contract, and region.
2. Accounts and Access
Customers are responsible for protecting credentials and limiting account access to authorized users.
We may suspend access in cases of security risk, abuse, legal requirement, or contractual breach.
3. Acceptable Use
Users may not use the platform for unlawful surveillance, rights violations, or unauthorized data extraction.
Use of monitored sources must respect licensing, content rights, and applicable regulatory obligations.
4. Intellectual Property
MediaCrawler software, models, and documentation are protected intellectual assets.
Customer-owned data and outputs remain subject to contract terms and applicable law.
5. Warranties and Liability
Services are provided according to contractual scope and commercial best effort commitments unless a separate SLA is defined.
To the extent permitted by law, indirect damages and business interruption liabilities are limited as defined in governing agreements.
6. Governing Terms and Contact
These terms may be updated when legal, technical, or operational requirements change. Material changes will be published on this page.
For legal and commercial matters, contact contato@find.fm.