1. Scope
This policy applies to website visitors, trial leads, customers, and any person whose personal data is processed in our services.
MediaCrawler operates on public, open, or authorized sources and processes personal data only for legitimate and documented business purposes.
2. Data We Process
Contact and account data: name, company, email, role, login events, and support interactions.
Technical and usage data: IP address, browser, device signals, pages accessed, and service event logs.
Operational media data may include personal references when those references appear in monitored content.
3. Legal Bases and Purposes
We process data to provide and secure the service, respond to support requests, improve product quality, and meet legal obligations.
Depending on jurisdiction, processing may rely on contract performance, legitimate interests, consent, and legal compliance requirements.
4. Data Sharing
We may share data with infrastructure providers, analytics vendors, and authorized subprocessors under contractual safeguards.
We do not sell personal data. Where required, we provide opt-out and user controls for analytics and advertising technologies.
5. International Transfers
Data may be transferred to countries where our providers operate. We apply safeguards such as standard contractual commitments and access controls.
6. Retention and Security
Retention periods vary by operational need, contractual scope, and legal obligations. We minimize storage where possible.
Security measures include access control, encryption in transit, infrastructure hardening, monitoring, and incident response procedures.
7. Your Rights
Subject to applicable law, you may request access, correction, portability, deletion, restriction, objection, or withdrawal of consent.
You may submit requests at contato@find.fm and we will answer according to legal timelines in your region.